Kings' Courier

My Workplace


Hang on for a minute...we're trying to find some more stories you might like.

Email This Story

As a worker of Arby’s, I deal with many people every day I go into work. I take their orders and sometimes I even make small talk with our customers talking about the weather or how good our food is. Some people that come in to order food are very patient, talkative, and respectful; however, some people are not.


I would like to say that the customers at Arby’s sometimes make my day, but I believe that the staff at my Arby’s are who really make a bad day better. At my Arby’s we find ways to tease each other and have a good time. My friend Micheal is one of those who teases everyone at work just to make our workplace more enjoyable to attend. I would like to believe that no one wants to go into work and have a miserable shift and Micheal as well as others always have the positive attitude for working.


We do love our regular customers that come into Arby’s, but we have customers that we absolutely dread the presence of. We will sometimes ask one another to take a certain person’s order for the other person because of that certain customer. The rude customers are not easily avoidable either. One day I had a really rude customer bring his two boys in with him and they had been ordering a lot of food and he had kept asking me if I put his order in correctly. That is understandable that he wants to know if his order is correctly put into the system, but even after I read his entire order off to make sure of no mistakes, he made me read his order two more times. After I gave the man and his two kid boys their cups for their drinks, the little boys were throwing plastic lids on the floor and at one point I saw that the youngest boy was tearing the lips apart with his teeth.


After I picked all of those lids up and their straw wrappers, I began to sweep the store due to us closing in less than two hours. But as I was sweeping, instead of going to the trash can directly in front of their table, they walked on the other side of the store just to walk through my dirt pile and ran back and forth through my pile. Their dad only laughed and commented about how they shouldn’t play in dirt piles. I did not say anything because I obviously cannot, but that night was a horrible night with customers.


Luckily, Micheal was working with me and had me in a much better mood before I left work that night. Micheal had stood at the front door to Arby’s and waved goodbye for a good twenty minutes while my car warmed up. I even drove around the store to the exit, and somehow Micheal beat me over there, still waving. He had said that he was like those grandparents who stand on the porch while they watch their kids and grandkids leave while waving them away.


Even though I get customers that are very rude, I also get customers such as Red. No one knows Red’s real name and he said that he always gives restaurants different names but never his real name. Red comes in once or twice a week and gets the same order: a classic roast beef meal with a two piece potato cake rather than fries. Red is a regular and is a very nice man to hold a conversation with along with many others.


I enjoy meeting new people at Arby’s everytime I work and I really enjoy working with my co-workers. We all know one another and we are even having a secret Santa with everyone along with a Christmas party. As a worker of Arby’s, I can honestly say I enjoy my job even with those frustrating customers because working at Arby’s for me is more than just a paycheck.

Print Friendly, PDF & Email

11 Responses to “My Workplace”

  1. Arie Martin on December 14th, 2018 1:40 pm

    I like reading this article, because it gives good information of how people can be rude to the people that are taking they’re order. I think it is rude when people are rude to the cashiers and its not always they’re falt.

  2. Izaac Fale on December 14th, 2018 1:41 pm

    I really like this article. I do feel bad for you though. Some people just don’t appreciate people like others do. Sorry for hearing that but great article.

  3. Joel daniels on December 14th, 2018 1:41 pm

    I think it’s awesome how you can stay so positive with rude or not rude customers and it’s good to know you are happy through work daily.

  4. Katy Howell on December 14th, 2018 1:42 pm

    This was a great article. I enjoyed reading about your work and what you deal with. I wouldn’t have as much self control as you had though.

  5. Breyton Hensley on December 14th, 2018 1:47 pm

    I just love going to arby’s. There curly fries are the best. When you dip the curly fries in the cheese it just makes my day.

  6. Jayla Thomas on December 14th, 2018 1:49 pm

    This is a very good story because even if people try and bring you down it is always nice to have friends who can make you happy. If Micheal wouldn’t have been there you could have left in a bad or upset mood, which potentially could have led to someone getting hurt. It’s so nice that you shared this story so other people know that if someone is upset you should try and make them happy for their safety and others.

  7. Brannyn Spencer on December 17th, 2018 10:35 am

    This is a great article Kelsey. I really like how you explained the positives and negatives at work. I am glad you have such a great coworker who makes your day better. It is always nice to get along so well with the ones you work with.

  8. Katelyn Schreckenghaust on December 18th, 2018 8:20 am

    I liked how you described how you have friends at work to cheer you up even when you haven’t had the best day. I also liked how you explained that you might have some rude customers, but you also have nice customers like Red. Great article!

  9. Brooklynn Fye on January 5th, 2019 12:26 am

    Kelsey you did an amazing job explaining what it is like working in the food industry. I work in a fast food place as well, and I have learned so much in a year. The people are always different and the regulars are always the best part of the day. Having fun and caring coworkers,like you explained, helps make the bad days better! Keep writing this article was very very good insight to what it is like working in the fast food industry.

  10. Aiden Martinez on January 14th, 2019 1:59 pm

    This article was nice to read as it spoke the truth about how sometimes the customer is not always right. It also shows how your work friends can benefit you in a lot of ways.

  11. Lauren Hileman on January 15th, 2019 6:33 pm

    Good article Kelsey! I have had a job similar to this and I can say that I have dealt with a few rude people at the window during my time. It was a short few week job, but it was enough to know that having a job is a lot more than what people really say. Nice job!

If you want a picture to show with your comment, go get a gravatar.


Navigate Left
  • My Workplace

    Courier Top First Person Feature

    Days and Time

  • My Workplace

    Courier Top First Person Feature

    Dog Tags

  • My Workplace

    Courier Top First Person Feature

    Cass County Coming Together

  • My Workplace

    Courier Top First Person Feature

    Struggling to Say Goodbye

  • My Workplace

    Courier Top First Person Feature

    Drunk Drivers and the Pain They Cause

  • My Workplace

    Courier Top First Person Feature

    To my beautiful best friend Begles,

  • My Workplace

    Courier Top First Person Feature

    Saying Goodbye to High School Volleyball

  • My Workplace


    America’s Water Crisis

  • My Workplace


    The Record Breaking Shutdown

  • My Workplace

    Student Life

    The horror of family functions!

Navigate Right
Lewis Cass High School, Walton, Indiana,
My Workplace