My Workplace


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As a worker of Arby’s, I deal with many people every day I go into work. I take their orders and sometimes I even make small talk with our customers talking about the weather or how good our food is. Some people that come in to order food are very patient, talkative, and respectful; however, some people are not.


I would like to say that the customers at Arby’s sometimes make my day, but I believe that the staff at my Arby’s are who really make a bad day better. At my Arby’s we find ways to tease each other and have a good time. My friend Micheal is one of those who teases everyone at work just to make our workplace more enjoyable to attend. I would like to believe that no one wants to go into work and have a miserable shift and Micheal as well as others always have the positive attitude for working.


We do love our regular customers that come into Arby’s, but we have customers that we absolutely dread the presence of. We will sometimes ask one another to take a certain person’s order for the other person because of that certain customer. The rude customers are not easily avoidable either. One day I had a really rude customer bring his two boys in with him and they had been ordering a lot of food and he had kept asking me if I put his order in correctly. That is understandable that he wants to know if his order is correctly put into the system, but even after I read his entire order off to make sure of no mistakes, he made me read his order two more times. After I gave the man and his two kid boys their cups for their drinks, the little boys were throwing plastic lids on the floor and at one point I saw that the youngest boy was tearing the lips apart with his teeth.


After I picked all of those lids up and their straw wrappers, I began to sweep the store due to us closing in less than two hours. But as I was sweeping, instead of going to the trash can directly in front of their table, they walked on the other side of the store just to walk through my dirt pile and ran back and forth through my pile. Their dad only laughed and commented about how they shouldn’t play in dirt piles. I did not say anything because I obviously cannot, but that night was a horrible night with customers.


Luckily, Micheal was working with me and had me in a much better mood before I left work that night. Micheal had stood at the front door to Arby’s and waved goodbye for a good twenty minutes while my car warmed up. I even drove around the store to the exit, and somehow Micheal beat me over there, still waving. He had said that he was like those grandparents who stand on the porch while they watch their kids and grandkids leave while waving them away.


Even though I get customers that are very rude, I also get customers such as Red. No one knows Red’s real name and he said that he always gives restaurants different names but never his real name. Red comes in once or twice a week and gets the same order: a classic roast beef meal with a two piece potato cake rather than fries. Red is a regular and is a very nice man to hold a conversation with along with many others.


I enjoy meeting new people at Arby’s everytime I work and I really enjoy working with my co-workers. We all know one another and we are even having a secret Santa with everyone along with a Christmas party. As a worker of Arby’s, I can honestly say I enjoy my job even with those frustrating customers because working at Arby’s for me is more than just a paycheck.

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